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Support / الدعم

Contact Fakarny

Need help, found a bug, or want to suggest an improvement? Here are the fastest ways to reach us.

محتاج مساعدة أو لقيت مشكلة أو عندك اقتراح؟ دي أسرع الطرق اللي توصلك بينا.

Email support

For account issues, bug reports, feature ideas, or anything study-plan related, email us with a short description and a screenshot if you can.

Copy the email, then paste it into Gmail, Outlook, or any mail app you already use.

What helps us reply faster

A little context saves a lot of back-and-forth. If you can, include:

  • What you were trying to do
  • What happened instead
  • Your device or browser if something looked broken
  • A screenshot or short screen recording when possible